Privacy Policy

(Updated 15th July 2024)

This privacy policy is for this website; www.charlottejopling.com (operated by Charlotte Jopling trading as Charlotte Jopling Photography (sole trader)) and governs the privacy of its visitors. It explains how we comply with the EU’s GDPR (General Data Protection Regulation) legislation and the DPA (Data Protection Act).

WEBSITE PRIVACY POLICY

The policy: This privacy policy is for this website; www.charlottejopling.com and governs the privacy of its visitors. It explains how we comply with the EU’s GDPR (General Data Protection Regulation) legislation and the DPA (Data Protection Act).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR and DPA are adhered to.

THE DPA & GDPR MAY 2018

This website complies with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation), effective from May 2018.

CONTACTING US

This website, www.charlottejopling.com, collects private user data using the following form: Contact Form – https://charlottejopling.com/contact/, which generates emails sent to: hello@charlottejopling.com

The data from these forms is emailed to the address listed above and also stored on the website server, in most cases dating back to when each form was created. The website server is accessible by the website administrators for www.charlottejopling.com at Anna Pumer Web Design (https://annapumer.com/). Anna Pumer Web Design never access or share this data other than by request from Charlotte Jopling.

By completing this contact form you agree to Charlotte Jopling Photography contacting you about wedding photography services provided by Charlotte Jopling Photography. You will not be added to any mailing lists and will only be contacted by Charlotte Jopling Photography in relation to your enquiry. Your personal details will not be used for any marketing purposes, nor will they be passed onto any third parties. They will only be stored in the email generated by this contact form which will be filed in the email account for Charlotte Jopling Photography which is hosted by https://wpx.net/ and which can only be accessed by Charlotte Jopling Photography. You can view https://wpx.net/’s privacy policy here; https://wpx.net/page/privacy-policy – If you wish to request for any email(s) containing your personal information to be deleted, please email hello@charlottejopling.com

EMAIL MARKETING

Charlotte Jopling Photography does not engage in email marketing. Your personal details will not be used for any such marketing purposes nor will they be passed onto any third parties.

CLIENT GALLERIES

Charlotte Jopling Photography creates a client gallery for each client to whom photos are delivered as part of the services contracted. Charlotte Jopling Photography’s client galleries are externally hosted by https://www.pic-time.com/. Their privacy policy can be found here: https://www.pic-time.com/privacy-policy

To visit a Charlotte Jopling Photography client gallery you will be required to enter personal data (namely your email address) and a password. Your personal data (email address) will be stored within Pic-Time’s system, on their servers and will be used to email you only with information relevant to the client gallery you have accessed e.g. to inform you of a discount offer on gallery purchases.

Only Charlotte Jopling Photography will have access to your personal data (email address) stored on Pic-Time’s system on behalf of Charlotte Jopling Photography. It will only be used as detailed above, will not be used for any other marketing purposes and will not be passed onto any third parties. Pic-Time’s technical support team will have the means to access to your personal data (email address) but will never access or share this data other than by request from Charlotte Jopling Photography.

By logging into a Charlotte Jopling Photography client gallery you are agreeing to opt in to receive relevant, gallery-specific emails as described above. Emails are automated so if you do not wish to receive such emails it is advised that you do not log into any Charlotte Jopling Photography client galleries.

If you wish to request for your personal data (email address) to be deleted from Pic-Time’s servers, please email hello@charlottejopling.com

EXTERNAL WEBSITE LINKS & THIRD PARTIES

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

CLIENT DATA HELD ON FILE

We take care over the processes around looking after personal data stored on our physical systems. Charlotte Jopling Photography holds the following personal data of clients:

Names

Addresses

Phone numbers + Email

Charlotte Jopling Photography uses a client management system provided by Studio Ninja to store the above contact details collected at www.samdocker.co, this data is only used in order to respond to your enquiry for Charlotte Jopling Photography to provide wedding photography services, and is accessed through 2 workstations, both heavily password protected.

If you decide to book the photography services of Charlotte Jopling Photography, these details are held within soft copy and sometimes hard copy contracts, as well as soft copy and hard copy wedding client ‘day plan’ documents. Soft copy contracts and day plans are safely stored within my password protected laptop. Hard copy contracts are filed in my home.

Client photos are safely stored within my password protected laptop and backed up to two external hard drives. An additional cloud copy images may be stored on GDPR compliant Dropbox.

CLIENTS AND WEDDING GUESTS CAPTURED IN PHOTOS

Under GDPR legislation, a photograph may in some instances constitute a form of personal data where they can be processed to allow “the unique identification or authentication of a natural person”. Charlotte Jopling Photography will never photograph an individual as a means of unique identification or authentication unless consensually contracted to do so. Guests at weddings appear in photos taken by Charlotte Jopling Photography as a part of the visual recording of the event in photos. Guests captured in portraits or in group photos do so as part of the event and their rights are protected by Charlotte Jopling Photography as detailed in this privacy policy.

In terms of explicit GDPR compliance, Wedding clients and guests are photographed within the parameters of GDPR legislation on the basis of ‘legitimate interests’. The taking of photographs of wedding guests when viewed as a form of processing personal data is necessary for the legitimate interests of Charlotte Jopling Photography as a photography business unless there is a good reason to protect a given individual’s personal data which overrides those legitimate interests.

Operating within the parameters of legitimate interests as laid out in GDPR legislation, the disproportionate effort involved in providing privacy policy information to all wedding guests at the event and the degree to which it would distract us from performing our job renders it infeasible to do. Wedding clients are therefore requested in their contract to direct their guests to read this privacy policy in advance of the event and to advise them to contact us in advance with any concerns around the processing of their personal data, namely being photographed.

WITHDRAWL OF CONSENT

Anyone photographed by Charlotte Jopling Photography, whether a client or wedding guest, and whether past or current may withdraw consent for a photograph in which they appear to be displayed. The process for this is to email Charlotte Jopling Photography at hello@charlottejopling.com specifying the photo in question. Pursuant to the request, Charlotte Jopling Photography will then remove the photo from online and printed display wheresoever it appears within 30 days of request.

SOCIAL MEDIA POLICY & USAGE

We adopt a safe and responsible Social Media Policy. While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

DISPLAY OF IMAGES

We may display any photographs to promote Charlotte Jopling Photography on the www.charlottejopling.com website and blog, on social media, on wedding blogs, on wedding photography related websites, in advertising, brochures, magazine articles and other such material, providing that the images used are used lawfully and without damage to Charlotte Jopling Photography. The rights of the people captured in these photographs are protected by Charlotte Jopling Photography as detailed in this privacy policy.